Jumped from iPhone to galaxy note 10+ and couldn't happier. But apple users report my voice quality (on their end) during calls is horrible

Samsung Galaxy S3

New member
Jun 22, 2019
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Hello fellow galaxy lovers!

Vast majority of my friends and family use iPhones. I jumped ship for this incredible phone but one issue stands out, voice call quality. On my end, it sounds the same but those that I speak to claim it's very hard to understand me since I switched. Some say it sounds like I'm talking from far away or muffled or that it's like I'm in a bathtub (not entirely sure what that means, maybe echo?).

I have galaxy buds and that didn't help the issue. Plug in head phones made no difference either.

Any suggestions? Are there phone settings somewhere to improve the quality? I have Dolby atmos enabled.

Thank you
 

Samsung Book

New member
Jun 22, 2019
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Sounds bad (according to who I'm talking to) no matter what output I use (headphones, buds, of just phone alone)